Mother plumbing and Bingham Restoration Review We noticed a leak in our master bathroom but weren’t sure where it was coming from. In a bit of a panic, I went to the Thumbtack app to find help and chose a plumber with five-star reviews. They responded right away through messaging and sent someone out who removed the toilet and performed a pressure test. It turned out the leak wasn’t coming from the toilet after all. Still, after spending over $800, the plumber did say the toilet had been improperly installed. Soon after, he brought in a restoration company, saying the water had spread to other areas of the house. Since we’re not experts, we assumed this restoration crew was part of the plumbing team. We also hadn’t received any direction yet from our insurance company. The restoration team started checking for moisture under the flooring and told us they needed a claim number to begin work the next day. Unfortunately, we later found out they were not approved by our insurance company, meaning we were responsible for the cost. Despite this, they had already started work—pulling up the flooring and drying out the house. My advice to other novices: Wait to hear from your insurance company before approving any work. Use the company they recommend. You might have water all over the place, but at least you won’t end up nearly $5,000 out of pocket like we did.