The plumber (Colton) and his assistant (Luke) showed up as scheduled. I even received a photo of Colton and his work experience/bio in a text before he arrived. I appreciate that level of detail by this company. Colton made a good first impression - he was well-spoken and professional. I needed a check up on my gas line to the stove. He was able to successfully inspect it for a possible leak and provided a good solution. I will definitely call them again.