I wanted to take a moment to recognize the excellent service I received from Ben Wallace, your Tradesman Plumber, when he came out to my home in Kennedale. Ben performed a full sewer camera inspection on my main sewage line and gave me one of the most detailed, easy-to-understand evaluations I’ve ever had from any contractor. Using the camera, he carefully mapped the entire run and quickly identified a significant 30-foot-long belly (sag) in the pipe directly under the house. He took the time to show me the live footage, point out exactly where the low spot was forming, explain how it was trapping solids and causing slow drainage/backups, and describe why the slope issue had developed over time. He didn’t rush and made sure I fully understood the problem instead of just giving me a quick diagnosis. After the inspection, Ben laid out several practical resolution options with clear pros, cons, and realistic expectations.