Steven with SND Plumbing is amazing, actually beyond amazing. We had an unknown leak coming from our upstairs bathroom so we started with reporting it to our home warranty company that scheduled a plumber to come out the next week, but we wanted a second opinion as we had not had the best of luck with Select Home Warranty technicians that usually had a goal of denying claims and we wanted to get the leak under control sooner rather then later. In the end we had 3 plumbers come look at our leak. Steven was not only the best, he also saved us a lot of money!!! SND Plumbing seemed like the best option based on research, reviews, but his ability to actually diagnose the leak without any invasive work of tearing out walls like 2 other plumbers suggested, really made him stand out against industry peers and other companies. First Plumbing Company: Large Plumbing Company sent out two very young new plumbers and they suspected leak was from toilet, but to fully confirm that they wanted to cut into the downstairs ceiling drywall to confirm and fully scope the problem for $300 and that didn't include any repairs. I ended up passing and waited for SND Plumbing. SND Plumbing: A short period after arriving and investigating things Steven was able to determined the location of the leak without cutting into walls. Instead of cutting into walls he went into attic, got in an uncomfortable position to get a visual under subfloor that allowed him to confirm the leak was coming from toilet base. I had actually priorly requested the other company try to locate leak from the attic but they made excuses. SND shut off the toilet valve to prevent any additional leaking until he could order parts and return to fix it after the water restoration company completed their process. Warranty Company Plumber: This plumber was pretty set on thinking leak was coming from the shower and suggested we rip into shower wall and also cut hole in downstairs ceiling to determine leak. She also noted the caulking on shower side of toilet was coming off and suggested leak might be from us splashing water out. She took some pictures and submitted her report to the warranty company. The warranty company failed the claim and said based on evidence that we were splashing water out of the shower, causing caulking to come off toilet and in return causing water damage. If we hadn't had SND Plumbing diagnose issue first our water leak would have continued while our warranty company played games, and it would have lead to lots of costly repairs if that plumber broke into our shower walls and tile, but instead we were able to show the findings by SND Plumbing and our warranty company covered a portion of the claim. In the end we are so happy and blessed we went with SND Plumbing. Steven's professionalism, knowledge, experience, patience, and high mindset all lead to a wonderful experience. He is now my go to plumber as long as I live in the DFW area. He is also extremely respectful and keeps things clean by laying down plastic tarp for work area and cleans up after himself. Additionally, I make all service men wear shoe covers and most do not like it, but Steven was happy to wear them and each time he went outside he removed them and put them back on when he returned. Most service techs do not understand that they should do that and will wear them outside then return back inside defeating the reason I make them wear them in the first place. I also really like that the plumber was the owner of the company and he cared about the quality and integrity of the work verses the other plumbers. Go with SND Plumbing, I promise you will not be sorry.